SUPPORT CENTER


FAQs

How do I add my own rest stop?
To add your own rest stop when planning a trip: 1. From the trip card, tap on Add Stop. 2. In the Search bar, start typing the name of the stop. (If...
Mon, 4 Jun, 2018 at 7:52 PM
How do I delete a trip?
To delete a trip, tap on the X button on the top right corner of the trip card.  You will be asked, "Do you want to delete the trip?" Tap on Y...
Mon, 4 Jun, 2018 at 7:49 PM
How do I delete a stop?
To delete a stop, swipe left on the stop to reveal the Delete button. Tap on the Delete button.
Mon, 4 Jun, 2018 at 7:53 PM
How do I view past trips?
To view past trips: 1. Open the Navigation Drawer by either tapping on the menu (three bars) on the top left corner of the app or by swiping from the le...
Mon, 4 Jun, 2018 at 7:57 PM
How do I change my application settings?
Application Settings help MileOn customize your trip. These settings include Truck Routing Profile, Cost Per Mile, and Weather Alerts.    1. Tap on the ...
Wed, 13 Jan, 2021 at 6:10 PM
How do I view weather alerts on a map?
You can turn on Weather Alerts from Settings, or from the Map Overlay screen. To update Settings, tap the hamburger menu, and then select Settings. ...
Thu, 7 Jan, 2021 at 10:54 PM
How do I turn on map layers?
While on the Trip Overview screen, tap on the Map Overlays button.  From here you can turn on Traffic, Weather Radar, Weather Alerts, 3D Buildings, and Pla...
Thu, 7 Jan, 2021 at 10:43 PM
How do I view my current location on the map?
From the Trip Overview screen, tap on the target icon to zoom in to your current device location. To get back to the previous route view, click the same i...
Mon, 4 Jun, 2018 at 8:26 PM
How do I change or reset my password?
You can change the password for MileOn in the app.  1. Open the MileOn app. 2. Tap on the menu (three bars) on the top left corner. 3. Click C...
Wed, 13 Jan, 2021 at 6:15 PM
How do I reinstall MileOn?
If you purchased MileOn from the Google Play Store follow the steps below: Uninstall MileOn from the device. Go to the Google Play Store and download Mil...
Wed, 13 Jan, 2021 at 2:56 PM