Account Manager FAQs

Frequently asked questions about the Account Manager, a Trimble MAPS website that allows fleets of all sizes to buy licenses for CoPilot and MileOn in bulk and distribute the apps to drivers for use in trip planning and navigation.

What Does UNKNOWN Mean on The Vehicle Summary Report?
There are a few reasons that UNKNOWN will appear on your Vehicle Summary Report. The Account Manager server did not receive CoPilot’s App and Map Data cal...
Wed, 8 Nov, 2023 at 8:13 PM
When does the Fleet Sync Interval timer restart?
The Fleet Sync Interval is the frequency at which CoPilot checks for any updates made by the fleet administrator—for as long as the CoPilot app remains open...
Wed, 8 Nov, 2023 at 8:14 PM